Contact information

 

 

Effective Date: September 22, 2026
Last Updated: September 22, 2026

At CraftedRiad LLC, we are committed to delivering exceptional customer service. Whether you have questions about our handcrafted solid wood furniture, need help tracking an order, or need assistance with custom specifications, our dedicated team is here to assist you.

1. GENERAL CUSTOMER SUPPORT

For order inquiries, shipping updates, returns, or general product questions, please reach out to us via email:

2. BUSINESS LOCATION & MAILING ADDRESS

You may reach us by mail or send authorized correspondence to our official business location:

Legal Entity Name: Craftedriad LLC
Doing Business As (DBA): CraftedRiad
Street Address: 1209 MOUNTAIN ROAD PL NE, STE R
City, State, Zip: ALBUQUERQUE, NM 87110
Country: United States

3. HOURS OF OPERATION

Our online store is open 24/7 for browsing and ordering. Our customer support team operates during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (MST - Mountain Standard Time)
  • Saturday – Sunday: Closed
  • Federal Holidays: Closed